1. Introduction
Digital MoltBot (“we”, “us”, “our”) operates the website digitalmoltbot.in and provides LIVE online training services. This policy explains what personal information we collect, why we collect it, and the choices you have. By using this website or submitting an enquiry, you agree to the practices described here.
2. Information we collect
- Enquiry details: name, phone number, email address, city, course interest and any message you submit through our enquiry forms.
- Communication records: messages exchanged over WhatsApp, phone calls or email regarding your enquiries and enrolments.
- Technical data: standard server logs such as IP address, browser type and pages visited, used for security and performance monitoring.
We do not collect payment card details on this website. If payments are ever facilitated, they occur through third-party payment gateways under their own privacy terms.
3. How we use your information
- To respond to enquiries and provide counselling about suitable courses.
- To schedule demo classes and deliver enrolled training sessions.
- To share batch updates, schedules and service-related communication.
- To improve website content, security and user experience.
- To comply with applicable legal obligations.
4. WhatsApp and third-party platforms
When you contact us via WhatsApp or click our WhatsApp links, your communication is also governed by WhatsApp’s own terms and privacy policy. Class delivery may use third-party video conferencing and learning tools; where that happens, those platforms process data under their respective policies.
5. Data sharing
We do not sell your personal information. We share it only with team members and service providers who need it to operate (for example email delivery), or when required by law. Any processors are expected to handle data securely and lawfully.
6. Data retention and security
We retain enquiry and enrolment records only as long as needed for the purposes above and for legitimate record-keeping, after which they are deleted or anonymised. We apply reasonable technical and organisational measures to protect personal data, though no internet transmission can be guaranteed as absolutely secure.
7. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, subject to legal retention requirements. You may also opt out of non-essential communications at any time by replying to any message or writing to us using the contact details on our website.
8. Cookies
This website may use essential cookies and similar technologies for basic functionality and anonymous analytics. You can control cookies through your browser settings; disabling them may affect some site features.
9. Children’s privacy
Our services are intended for learners generally of age 16 and above. We do not knowingly collect personal information from children below this age without appropriate guardian consent.
10. Changes to this policy
We may update this policy occasionally. Material changes will be reflected on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.
11. Contact us about privacy
For any privacy-related questions or requests, reach us through the channels listed on our Contact Us page.